Call us for a FREE initial consultation on 01565 228 020

About The Retail Excellence Partnership

The business environment is changing rapidly 
and new challenges require new skills

The world of retail and service is more intensely competitive than ever. We’re witnessing a decline of the high street whilst consumer expectations and demands have never been higher. Technology and legislation are driving change and it has become all about the ability to adapt and survive as the retail landscape evolves.

Retail and service employees are on the front line in this changing environment. They are the difference that your customer experiences, and they are what sets you apart from your competition. Developing your employees is no longer an option.

Delivered by experts in retail and service

Our consultants and facilitators are not only experts in learning and development. They also have a wealth of experience in retail and service, bringing real examples and best practice along with an energetic and engaging delivery style. We speak in your language and we understand your business.

Retail Experts

ReXP Works Internationally With Major Brands

specsavers-logo
radley
valor

Our vision and values underpin our approach

Our vision is to be a top 10 partner of choice for the retail and service sector in the UK.

Building credibility and reputation through results and genuine advocates.

Only entering partnerships where we can add measurable value.

Adapting our style, approach and methodology to meet client needs.

Continuously improving our knowledge and expertise; ensuring we always deliver innovation and best practice.

Partnering organisations who share our ethics and beliefs in equality, social responsibility and fairness.

Injecting innovation, fun and energy into everything we do.

Our people make the difference.

Meet the Team

Kevin Jardine

Kevin Jardine

Learning & Development Director

With over 30 years of L&D and Retail experience, Kevin heads up the design and delivery of innovative and engaging learning solutions. 

Elaine Alexander

Elaine Alexander

Client Services Director

With an extensive background in service, sales and global events management, Elaine focuses on client partnerships ensuring that all activity and events are delivered to the highest standard.

Floyd Ballantyne

Flloyd Ballantyne

Facilitator
Sales & Service Guru

Helen Clough

Helen Clough

Facilitator / Coach
Leadership Expert

Peter Gardonyi

Peter Gardonyi

Facilitator / Coach
People & Relationships Expert

Bob Gower

Bob Gower

Facilitator / Coach
Leadership & Business Planning Expert

Claire Haycock

Claire Haycock

Facilitator
Sales & Service Expert

Dymphna-Marron

Dymphna Marron

Facilitator
Sales & Team Development Expert

Tina Neville-Davies

Tina Neville-Davis

Facilitator
Management Development Expert

Stephen Vaughan

Steve Vaughan

Facilitator
Team Performance Expert

Interested in what we can do for your business?

We help retailers build skills, attitudes and capabilities that will deliver a competitive edge.

Call us today on 01565 228 020 to speak to our Retail Experts