From 2010 to 2012 ReXP supported the change process for the UK team of an international oil company. This was delivered in 3 stages preparing leaders and senior managers for the potential sale of the company and a move for many employees to a more retail and service based organisation.
The programme began with a series of 1 day workshops for senior leaders and managers (150 in total) focussed on delivering sales results in tough and uncertain times. Using the story of Sir Ernest Shackleton the teams explored leadership during tough and uncertain times and developed simple 5 step personal plans for effective leadership, the story proved engaging and the action taken from it real and meaningful, enabling each manager to develop a support portfolio of tools and materials to support personal and team change.
We met again with all leaders 6 months later to review progress and identify team and personal barriers to success. This was much more workshop focussed, using key change and leadership models to explore solutions to individual and team barriers to success, and gave an opportunity for team members to discuss concerns and frustrations in a safe and structured environment.
Finally, as the business reached some clarity on its future we facilitated a series of culture and change events to explore the transition from heavily process and bureaucracy based oil company culture to fast paced retail company. We developed cultural change learning mats to encourage discussions on behaviour and used Spencer Johnson’s Who Moved my Cheese as a foundation for change discussions, with all attendees receiving a copy for distribution amongst their teams and other stakeholders in change. We also focussed on the emotional impact of change, taking John Fisher's transition model and identifying the practical use of the model in supporting individuals and teams through change.
The programmes received the highest ratings ever for a development programme within the business in terms of engagement, delivery style, content and estimated impact, with over 85% overall rating of good or very good, and more than 70% of the management population securing employment within the new retail company.
The programmes received the highest ratings ever received for a development programme within the business in terms of engagement, delivery style, content and estimated impact. With over 85% overall rating of good or very good, and more than 70% of the management population securing employment within the new retail company .